1. Who we are

The Oz Bargain Store™ is an Australian-owned online retail store. We are committed to protecting your personal information and complying with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy applies to all personal information we collect through our website and related services.

2. What information we collect

We collect only the information necessary to process and fulfil your orders and provide you with a good shopping experience. This may include:

• Name, email address, phone number and delivery address
• Payment information processed securely through our payment provider
• Order history and transaction details
• Communications you send to us including customer service enquiries
• Website usage data including pages visited and browsing behaviour
• Device and browser information collected automatically when you visit our site

3. How we use your information

We use your information only for legitimate purposes related to operating our store and serving you as a customer. Specifically, we use it to:

• Process and fulfil your orders and send order confirmations
• Communicate with you about your order, delivery or return
• Respond to your enquiries and provide customer support
• Send promotional emails and offers where you have opted in
• Improve our website, products and customer experience
• Comply with legal and regulatory obligations

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

4. Sharing your information

We do not sell, rent or trade your personal information. We may share your information with trusted third parties only where necessary to operate our business, including:

• Courier and logistics partners to fulfil and deliver your orders
• Payment processors to securely handle transactions
• Our e-commerce platform provider (Shopify) to power our store
• Marketing tools where you have consented to receive communications
• Government or regulatory authorities where required by law

All third parties we work with are required to handle your data securely and only for the purposes for which it was shared.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use them to:

• Remember items in your shopping cart
• Keep you logged in during your session
• Analyse site traffic and usage patterns
• Serve relevant advertising where applicable

You can disable cookies through your browser settings, however this may affect the functionality of our website.

6. Data security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure. Our website uses SSL encryption and our payment processing is handled by PCI-compliant providers. While we take security seriously, no system is completely secure and we cannot guarantee absolute security of your data.

7. Your rights

Under Australian privacy law, you have the right to access, correct or request deletion of your personal information. You can exercise these rights at any time by contacting us.

8. Third party links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children

Our store is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Contact us

If you have any questions about this privacy policy or how we handle your personal information, please get in touch with us. We will respond to all privacy-related enquiries within 5 business days.