1. About us

The Oz Bargain Store™ is an Australian-owned online retail store. By accessing our website or placing an order, you agree to be bound by these terms and conditions. We reserve the right to update these terms at any time and will post the revised version on our website.

2. Placing an order

By placing an order, you confirm that you are at least 18 years of age and that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including where stock availability has changed or where we suspect fraudulent activity.

• Orders are confirmed by email once payment has been processed
• We are not responsible for orders placed with incorrect delivery details
• If we are unable to fulfil your order, a full refund will be issued promptly

3. Pricing & payment

All prices are listed in Australian dollars (AUD) and include GST where applicable. We accept all major credit cards and other payment methods available at checkout. Prices are subject to change without notice, however the price at the time of purchase will be honoured.

• Payment is processed securely at checkout
• We do not store your full payment details
• Promotional prices apply only during the stated promotion period

4. Delivery

We ship to addresses across Australia. Estimated delivery times are provided as a guide only and are not guaranteed. We are not liable for delays caused by third-party courier services, weather events, or circumstances outside our control. Risk of loss passes to you upon delivery.

• Standard and express delivery options are available at checkout
• We are not responsible for parcels lost or delayed due to incorrect addresses
• Tracking information will be emailed upon dispatch

5. Returns & refunds

We offer a 30-day return policy on all orders. Items must be returned in original condition and packaging where possible. Please refer to our Returns page for full details on how to initiate a return. Refunds will be processed to the original payment method within 3 to 5 business days of receiving the returned item.

• Faulty or incorrectly sent items will be refunded or replaced at our cost
• Change of mind returns may require the customer to cover return postage
• Original shipping costs are non-refundable unless the item was faulty

6. Warranty

Products sold by The Oz Bargain Store™ are covered by the manufacturer's warranty where applicable. In addition, your purchase is protected by Australian Consumer Law, which provides guarantees that cannot be excluded. Nothing in these terms limits or excludes your rights under Australian Consumer Law.

7. Product descriptions

We make every effort to ensure product descriptions, images and specifications are accurate. However, we do not warrant that descriptions are error-free. Colours may appear slightly different due to screen display settings. We reserve the right to correct any errors or update information at any time.

8. Limitation of liability

To the extent permitted by law, The Oz Bargain Store™ is not liable for any indirect, incidental or consequential loss arising from your use of our products or website. Our total liability to you will not exceed the amount paid for the relevant order. Nothing in these terms excludes liability for personal injury caused by our negligence or any rights you have under Australian Consumer Law.

9. Privacy

We collect and handle your personal information in accordance with our Privacy Policy and applicable Australian privacy laws. We will not sell or share your personal information with third parties except as required to fulfil your order or as required by law.

• Your information is used solely to process and fulfil your orders
• We use secure systems to protect your data
• You may contact us at any time to request access to or deletion of your data

10. Governing law

These terms and conditions are governed by the laws of Australia. Any disputes arising from your use of our store or these terms will be subject to the exclusive jurisdiction of the Australian courts. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.